Johnston-Willis Office | 1401 Johnston-Willis Drive, Suite 1500, Richmond, VA 23235
Henrico Doctors' Hospital Office | 7605 Forest Avenue, Suite 205, Richmond, VA 23229
Emporia Office | 301 Market Drive, Unit G, Emporia, VA 23847
Kilmarnock Office | 95 Harris Road, Building 4, Kilmarnock, VA 22482
Retreat Doctors' Hospital Office | 110 North Robinson St., Suite 403, Richmond, VA 23220

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Financial Information

Our Business Office

We are staffed by an extremely hard-working group of individuals whose goal is to make your medical care as seamless as possible. Whether it is an issue with an appointment, a referral, or your bill, they will endeavor to meet your needs with the highest level of satisfaction possible.

Insurance

We will submit claims to most major insurance carriers, and we are Medicare participants. Please bring your insurance card with you to every visit so that we can ensure that our records are accurate.

Specific questions regarding insurance coverage should be addressed by your carrier, or our business office may be able to assist you.

Payments

Payment of all co-insurances, co-payments, deductibles, and past due balances are due at the time of service. Additionally, if you do not have insurance, payment is required at the time of service. Co-pays cannot be waived. We accept cash, bank cards, money orders, MasterCard, Visa, and American Express.

Contact Us

Email GraphicHave comments or questions? Please contact us by completing our online contact form.

Appointments

"Appointments"We offer the convenience of online appointments! To make an appointment request, please use our online appointment form, or simply call (804) 323-0226.

Events

Greater Richmond area hospital eventsGreater Richmond-area calendar, with classes, events, support groups and more from our outstanding family of hospitals.Find the events near you.


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